Uppsatser om consumer loyalty

69 uppsatser · sida 1 av 5

Lojalitetsprogram ur medlemmarnas perspektiv.

Skapas lojalitet eller tröghet?

Examensarbete, avancerad nivå · Umeå universitet

… this study takes a new approach to examine how these programs influence consumers? attitudes toward brands. This paper is influenced by the recent findings that question the capability to create a clear picture of the effects of loyalty programs by conducting quantitative …

Loyalty Created in a High Involvement Product Category

Magisteruppsats · Lunds universitet

The research aims at revealing consumers? loyalty to a high involvement product category, connected to a loyalty membership club. Hence, the study aims at explaining similarities and differences between two markets, differently developed in terms of loyalty clubs. The study used …

Så(s) mycket bättre!

- En studie av varumärkeslojalitet för Lohmanders

Kandidatuppsats · Mälardalens högskola

… loyalty for Lohmanders Tutor: Finn Wiedersheim-Paul Keywords: Brand, loyalty, consumer behavior Research questions: Which significance has the brand for the consumer when buying fresh sauce? How loyal are the consumers to the brand Lohmanders? How does brand loyalty arise among …

Ge och ta

En studie om hur e-handelsföretag använder sig av lojalitetsprogram

Kandidatuppsats · Högskolan i Halmstad

… what a loyalty program is, how rewards today and in the future affect the consumers, and other promotion offers that are commonly used. The theory also discusses how previous points work in e-commerce. Method To take advantage of the companies? point of view and at the same the …

Passion & Lojalitet

En studie om varumärkeskulten Apple och dess passionerade och lojala konsumenter

Magisteruppsats · Stockholms universitet

… among Mac-users. This study contributes to a deeper understanding of why some consumers feel such a strong attraction to a company, its brand and its products. The findings of this study are based on observation and participation in different online Mac communities, which gave …

Hur betydelsefull är CRM data?

En studie om användandet av CRM-system inom livsmedelskedjorna ICA och Coop

Kandidatuppsats · Högskolan i Halmstad

… become an important part of the organisational strategy and the collection of consumer data is essential in achieving this loyalty. Customer relationship management systems assist organisations in managing information about individual customers as well as managing all aspects of …

VArumärkeslojalitet och växlingsbeteende inom dagligvarumarknaden

Magisteruppsats · Lunds universitet

… For the manufacturers to be able to grow they have to compete for the existing consumers. The problem is for the manufacturer to protect its consumers and still be able to gain consumers from its competitors. Purpose: Our ambition is to study consumers brand loyalty for daily …

Hur kan företag med lågengagemangsprodukter gå tillväga för att uppnå emotionell och sann lojalitet gentemot kunderna?

En kvalitativ studie på SCAs produkter Edet papper och Libresse

Kandidatuppsats · Södertörns högskola

… is given to us. As a natural result of all this, power is transferred to consumers. You can no longer differentiate yourself by only price and function, thus companies must play on the emotional aspects and create a relationship with consumers. A key to success is to understand …

Köpbeteende på mogna konsumentmarknader

? En studie av generationerna Y samt 55 plus

Magisteruppsats · Linköpings universitet

… according to traditional methods, appears increasingly difficult in mature consumer markets. A common explanation is that the mature markets are often characterised by over-supply which results in a great variety of choices for the consumer. Furthermore, the consumer of today …

Varumärkeslojalitet & E-handel

En studie inom hemelektronikbranschen

Kandidatuppsats · Södertörns högskola

… the competitors. The purpose of this paper is to examine brand loyalty in the consumer electronics market and go into detail on how web shop role affects the creation of loyalty to companies that are either a shop or do not have an online store. To examine this, a survey was …

FysiskLojalitet vs CyberLojalitet?

Hur lojal är konsumenten mot den fysiska butiken då de väljer att övergå till e-handel av dagligvaror?

Kandidatuppsats · Södertörns högskola

… chicken or Per Moberg have had greater impact on the way we consume food. Consumers have become increasingly aware of what they should and should not be eating. With an increased interest in food, supply and distribution channels have become increasingly important for the major …